Cancellation and Refund Terms

The subscription fee is collected once for the selected period (1 month or 12 months). There is NO AUTOMATIC RENEWAL: no new charge is made to your card at the end of the period. Therefore no action is required to 'cancel' — the subscription simply ends when you do not pay for a new period.

If you do not renew at the end of the paid period, paid modules are deactivated; your account and data are not deleted and are preserved under the Terms of Use. You may resume at any time by making a new payment, or delete your account entirely.

As the service is a digital service performed instantly upon payment confirmation, no refund is made as a general rule (Distance Contracts Regulation art. 15/1-ğ). However, the full or relevant part of the fee is refunded if:

• payment was collected but the package could not be activated on your account at all,
• the service became unusable during the paid period due to a fault attributable to the Seller,
• a duplicate or erroneous charge was made.

Refund requests are sent to [KVKK BAŞVURU E-POSTASI — adres açılınca doldurulacak]. Approved refunds are issued to the original payment method (same card or same bank account) and initiated within 14 days at the latest; depending on your bank, it may take a few business days to appear on your account.

For any questions about cancellation and refunds, contact us at [KVKK BAŞVURU E-POSTASI — adres açılınca doldurulacak] or +90 545 835 38 56. Buyers who qualify as consumers retain the right to apply to Consumer Arbitration Committees and Consumer Courts.